Privacy Policy

Privacy Policy with THE IDENTITY HUB Last modified 16 June, 2014

U2U Consult N.V./S.A., located at 1731 Zellik, Belgium, provides THE IDENTITY HUB and its services described on This page states the Privacy Policy under which you may use the Site and the Privacy Policy followed by U2U Consult N.V./S.A. on the platform THE IDENTITY HUB and its services. Please read this page carefully. U2U Consult N.V./S.A. is committed to protecting the privacy of your personal information while using our Web site ( and when using our on-demand support platform, tools and services offered on the Web site (the “Service”). THE IDENTITY HUB has established this Privacy Policy Statement to assist you to understand how we collect and use personally identifiable information if and when you use our Web site as a “Visitor” or provide information to us in connection with your use of the Service as a “Subscriber”. By using our Web site you are agreeing to the collection and use of personal information in the manner described in this Privacy Policy Statement. By registering for our Service, you are agreeing to the collection and use of personal information in the manner described in this Privacy Policy Statement and the THE IDENTITY HUB Terms of Service.

What information does The Identity Hub collect?

How does The Identity Hub use my information?

THE IDENTITY HUB may use the collected personal information and other information THE IDENTITY HUB collects about your use of the Service to operate and make the Service available to You, for billing, identification and authentication, to contact you about your use of the Service, research purposes, and to generally improve the content and functionality of the Web site and the Service. THE IDENTITY HUB will also use the collected personal information to send you periodic newsletters.

How can i access and update my infomation?

THE IDENTITY HUB has no direct relationship with the individual users that are part of a Subscription plan. An individual user who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to their designated Client Administrator (the data controller). The Client Administrator can modify your account information at any time in the Service’s Account settings or by emailing Customer Success at If the Client Administrator requests THE IDENTITY HUB to remove the data, we will respond to their request within 30 business days. We will retain individual user information for as long as the Subscription is active, the Client Administrator requests the deletion of the same, or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. There might be some latency in deleting archived subscription data from our systems after it’s removed from Production. Although THE IDENTITY HUB owns the software, code, databases, and all rights to the Web site and the Service, the Visitors and Subscribers, respectively, retain all rights and accountability for the data held by THE IDENTITY HUB on their behalf.

Does The Identity Hub share information with third parties?

THE IDENTITY HUB uses a third party intermediary to perform credit card processing when registering for the paid Subscription plans of the Service. This intermediary is not permitted to store, retain, or use your billing information except for the sole purpose of credit card processing on THE IDENTITY HUB’s behalf. THE IDENTITY HUB will NOT gather or store the CREDIT CARD number, expiry date, as for any payment, the user client is transferred directly to the payment gateway of the credit card processing company. THE IDENTITY HUB may also transmit personal information to its third party vendors and the hosting partners that provide the necessary hardware, software, networking, storage, and other technology and maintenance services required to operate and maintain the Web site and the Service. This may require that your personal information be transferred from Your current location to the offices and servers of THE IDENTITY HUB and these authorized third parties.

Does The Identity Hub share the information I provide?

Except as described in this policy, THE IDENTITY HUB will not give, sell, rent, or loan any personal information to any third party other than as outlined in this policy.

Legal reasons: We may disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of THE IDENTITY HUB Terms of Service, or as otherwise required by law. Legal requests must meet the following requirements before we will consider complying with them:

How does The Identity Hub protect my infomation?

THE IDENTITY HUB maintains reasonable security measures to protect your information from loss, destruction, misuse, unauthorized access or disclosure. These technologies help ensure that your data is safe, secure, and only available to you and to those you provided authorized access. When you enter sensitive information on our Web site or connect to our Service, we encrypt the transmission of that information using secure socket layer technology (SSL). However, no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure. If you have any questions about security on our Web site, you can contact us at

Can I opt out?

You may set your browser to block all cookies, including cookies associated with our Service. Users who disable their browsers’ ability to accept cookies will be able to browse our Web site, but will not be able to access or take advantage of the Service. You can also opt out of our newsletters and surveys and you may follow the unsubscribe/opt out instructions contained in each of those communications.

How will you notify me of changes to this policy?

THE IDENTITY HUB may update this policy from time to time. You can review the most current version of this Privacy Policy at any time at If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. Your only remedy, if you do not accept the terms of this Privacy Policy, is to discontinue use of the Site and Service.

Contact us

If you have any questions regarding this Privacy Policy you may contact us at