Skip links

Cookie Policy for The Identity Hub

What are cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How we use cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

The cookies we set:

  • Necessary Cookies

We use the session affinity cookie (ARR cookie) for Azure web apps. Azure app service uses the ARR cookie to make sure that, when possible and applicable, the user, using the same browser session, is always redirected to the same web server instance. ARR identifies the user by assigning them a special cookie (known as an affinity cookie), which allows the service to choose the right instance the user was using to serve subsequent requests made by that user. This means, a client establishes a session with an instance and it will keep talking to the same instance until his session has expired.

Example cookie name: ARRAffinity

  • Functionality Cookies

These cookies improve your experience and enable certain features like tracking progress on the cookieconsent status.

Example cookie name: cookieconsent_status

More information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However, if you are still looking for more information, you can contact us for more information.